Customer satisfaction is Edgerton's top priority. Edgerton utilizes cross-functional management teams, and an experienced workforce to ensure customer satisfaction from initial concept to product delivery. Product quality is achieved by using tools such as statistical process control (Spc), error proofing, product testing, and Design of Experiment (DOE). Systems and procedures are designed to maximize efficiency. Edgerton is committed to continuous improvement and determined to remain a quality leader in the forging industry.